Bookings, Refunds & Cancellations

Bookings

After your initial enquiry to Esprit Yoga via the on-line booking form, you will be sent a payment request from PayPal for bookings for the Pregnancy and Adult yoga courses. 

In the case of Baby/Toddler yoga, a booking form will be sent to you via e-mail - this needs to be completed and returned via post with your payment. 

PayPal does not require that you have an account - all on-line transactions are safe and secure. 

Esprit Yoga is unable to enter into any technical assistance regarding payments on-line, these need to be made to PayPal direct.

A transaction fee of £2.00 is added to the course price for PayPal.

Reservations cannot be made for a place on a course. 

Your place on a course will be confirmed to you via e-mail once Esprit Yoga is in receipt of your payment.

 

Deposits & Refunds

A deposit is incorporated into all course fees* which are non-refundable.  There are no refunds or transfers for missed classes.  Should you wish to cancel your place on a course, you will receive a refund, less the deposit, provided notice of cancellation is received 7 days prior to the start of the course.

*Deposits currently incorporated into course prices...

Pregnancy £10

Adult £8

Baby Yoga £7

Toddlers £6

 

Class/Course Cancellations

If a class/course is cancelled by Esprit Yoga due to unforeseen circumstances, an alternative date will be offered.  In the event that an alternative is not available, a full refund will be made.  Details of changes to schedules will be notified via the mailing list (see Emails below), as well as being listed under 'News' on the website.

 

Concessions

Please make direct contact to discuss concessions which are available to those in receipt of state benefit.

 

Emails

Your details are entered into Esprit's mailing list system following receipt of your enquiry/booking form.  This is used to make contact with you regarding important information on classes, changes to schedules and items of particular interest.  This information is not shared and is kept completely confidential.

The newsletter is the only system used to make contact with you.  Please note, Esprit Yoga is not responsible for non-receipt of emails detailing changes to class schedules etc.  Some systems (BT, Yahoo & Hotmail) spam newsletters that are sent out.  To prevent this, ensure that I am marked on your contact list and/or check your spam folder and mark the newsletters as 'not spam'.

You can remove yourself from the mailing list at any time by clicking on 'Newsletter' and then scolling to the bottom and clicking on 'Unsubscribe'.  Alternatively, please send me an email requesting your removal.

 

Equipment

You will need to bring a yoga mat to each class with you.  These are available from Tesco, Argos or on-line through www.yogamatters.com.  It is also advisable to bring a blanket as this offers additional padding for posture work (adult classes), as well as extra warmth during relaxation.  Pregnancy practitioners are requested to bring a pillow or cushion from home to each class too.

 

Femme Fitness Classes

Current members of Femme Fitness are offered a members rate.  Bookings are to be made direct with Esprit Yoga and not through Femme Fitness.  Terms are non-negotiable.  There are no refunds / transfers for any missed classes.

 

Pregnancy Drop-in

If 35 weeks+ you are able to attend the pregnancy class on a Monday morning at Femme Fitness on a drop-in basis.  Class cost is £10.00 (cash only) payable at the start of the class.  There are no special rates for Femme Fitness members for the drop-in sessions.

 

Free Class Voucher

Free class voucher offers are only valid for 6 months from the date on the card and must be presented when booking a course.  One voucher per household and cannot be used in conjunction with any other offer.